Vacancy description

Key Information

  • Division:
    FA Learning
  • Location:
    National Football Centre, St George's Park
  • Vacancy Type:
    Full-time, Permanent
  • Closing Date:
    18 September 2025
The Role
ABOUT US
THE PROCESS
GROUP STRATEGY
EDI STRATEGY

A game For All...

 

The FA have an exciting opportunity for a Learning Delivery Coordinator to join the team. The Learning Delivery Coordinator provides a pivotal role in supporting FA Learning provision across multiple disciplines (coaching, performance, medical and safeguarding). This position is responsible for ensuring seamless coordination and support before, during, and after learning events.

 

Key responsibilities include:

  • Event Coordination: Provide comprehensive logistical and administrative support for learning and development events, ensuring smooth execution from planning to post-event follow-up.
  • Stakeholder Engagement: Build and maintain collaborative relationships with colleagues and external partners.
  • Learning Impact: support learning activities to ensure a positive learner experience.
  • Continuous Improvement: Have a desire for personal development, reflecting and identifying areas for continuous improvement. Contributing to the development of team members.

 

What will you be doing?

  • Support learning events within an assigned team, through logistical and administrative robustness, ensuring robust pre, during and post support to help the learner experience.
  • Support regional and local delivery through desk-based tasks, being thorough with actioning agreed processes
  • Provide in-room support for identified events, ensuring smooth logistical coordination aligned to processes
  • Learn to effectively support learning events across multiple modes of delivery, online, in-person and blended. Ensuring a unified learner experience
  • Become a reliable and valued team member, creating effective and efficient flows of work
  • Work closely with identified colleagues across our full- and part-time colleagues, ensuring timely correspondence and relevant detail
  • Maintain effective relationships and engagement with our venue partners, ensuring the environment effectively contributes to a positive learner experience
  • Learn how to effectively navigate a learning management system or learning experience platform to ensure learner completions, contributing to a positive learner experience
  • Track data tracking performance of regional learning events, connecting to learning evaluation and efficiencies of the process. Sharing trends to improve future learning initiatives and learner experience.
  • Proactively highlight potential risks linked to venue, workforce or event delivery to ensure we maintain high standards of delivery and learner experience, and consider potential solutions
  • Appropriately manage own diary and prioritise workload spread across the support of multiple learning events
  • Effectively work across the learning delivery team to generate and maintain efficiency and effectiveness, sharing good practice and influencing processes for continuous improvements
  • Executes additional tasks as required to meet the FA's changing priorities.
  • Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
  • As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

 

What are we looking for?

 

Essential for the role:

  • Learning and/or event planning, coordination and tracking.
  • Collating, tracking and sharing relevant data to ensure learners complete learning.
  • Interpersonal skills in building strong team & stakeholder relationships.
  • Experience in using a learning management system or similar.
  • Desire to learn on the job.

 

Beneficial to have:

  • Experience and/or qualification in learning, sport or relevant field.
  • Familiarity with adult learning principles.
  • Working to a large scale, being able to appropriately manage own workload.

 

Additional Information

The interview dates for this role is scheduled for 25th September at St Goerge's Park in Burton-Upon-Trent.

 

As part of FA Learning's commitment to delivering exceptional standards in learning solutions, we are equally dedicated to the development of our own teams. Within the Learning division, we actively support the personal and professional growth of our staff.

 

In addition, we support the varied career steps people take and are on, as such, we are open to individuals seeking to undertake the role on a part-time or job share basis. If this is something you wish to explore, please reference this in your application.

 

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

 

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

  • Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
  • Free, nutritious lunches at Wembley Stadium and St. George's Park.
  • Free private medical cover.
  • A contributory pension scheme.
  • An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
  • A hybrid working model which offers greater flexibility.

 

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

 

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. 

 

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

 

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

 
Close map
Location
National Football Centre, St George's Park
St. George's Park, Needwood, Newborough Road, Burton upon Trent, Staffordshire, United Kingdom , DE13 9PD
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ABOUT US

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, and the Adobe Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to inspire positive change through football.


Our game can tackle some of society’s core challenges. It can bring communities together, nationally and locally. It can be a platform for inclusion, ensuring there is a place for all. It can get people active and promote wellbeing often at a time when we need it most. With UEFA EURO 2028 – hosted in the UK and Ireland – on the horizon, we have an incredible opportunity to transform football across the country.

Now is the time to inspire positive change.


We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary.

Your contract with The FA will specify a fixed location of Wembley Stadium or St. George’s Park unless the role is advertised as a homebased contract. The contractual location of this role can be found at the top of this advert on our FA vacancy page.

THE PROCESS

We believe that assessment and selection should be robust, fair, and inclusive.

Following receipt of your application and the closing of the application process, you can expect a period of circa two weeks for us to thoroughly screen and shortlist, ahead of any next stage and interview.

Please note, we receive a high volume of applications so this can vary but we ensure that our assessor panel reviews all applications, and no use of automated screening or AI is used.

At an interview, we want to ensure that we see the best of you as an individual and increase our understanding of your skills and experience relevant to the demands of the role. It is very much a two-way process with importance placed on the candidate experience so that regardless of outcome, you feel valued, and treated fairly and hopefully have a positive experience.

No process is ever the same, but we would like to create an environment that is welcoming and ensures the experience is as enjoyable as possible.

We tailor our assessment and selection depending on the nature and demands of the role. The FA Resourcing Team will provide you with as much notice as possible about the process and the format of any interview will always be communicated to you in advance, including what to expect on the day and who you will be seeing.

We often receive a high volume of applications, and for certain roles, we will supplement your application, utilising our on-demand video interviewing platform. On-demand video interviews enable you to answer preset questions, in the comfort of your own home or office setting and at a convenient time for you, giving us greater insight into you as an individual and the skills and experience you might bring to the role and working at The FA.

We also utilise Microsoft Teams for virtual interviews and of course host you at our world class venues, Wembley Stadium and our National Football Centre, St. George’s Park.

GROUP STRATEGY

WE HAVE MOVED FOOTBALL FORWARD.

From 2020 - 2024, we have – in collaboration with our key partners – been able to deliver meaningful change across the game.

From winning our first major tournament in over 50 years to delivering thousands of high-quality pitches to the grassroots game.

BUT WE CAN’T STOP NOW - AND WE WON’T.

This new strategy is about doubling down. Our game can tackle some of society’s core challenges. It can bring communities together, nationally and locally.

It can be a platform for inclusion, ensuring there is a place for all. It can get people active and promote wellbeing often at a time when we need it most.

With UEFA EURO 2028 – hosted in the UK and Ireland – on the horizon, we have an incredible opportunity to transform football across the country.

NOW IS THE TIME TO INSPIRE POSITIVE CHANGE.

Our ultimate purpose is to ‘Inspire positive change through football’ – everything we do ultimately ladders up to this end goal.

The 2024-2028 strategy focuses on tackling four long-term strategic challenges that will fulfil this purpose and drive real change across the game, our ‘Game Changer’ objectives.

Underpinning these Game Changers are then four activities and approaches that will enable us to meet challenges head on, our ‘Drivers’.

EDI STRATEGY

Our equality, diversity and inclusion (EDI) strategy forms an integral part of our long-term commitment to using our influence across English football to create a game free from discrimination.

A GAME FREE FROM DISCRIMINATION

Our 2024 – 2028 strategy outlines three fundamental pillars for delivering a game free from discrimination – Boosting Representation, Driving Inclusion and Tackling Discrimination.

These pillars ensure that our work uniting communities, improving lives, and inspiring positive change on and off the pitch will remain a core priority for English football for years to come.

We are a diverse workplace, aspiring to represent football across the country. The FA actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of The FA’s commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

Benefits

thankYou
A 'Thank You Day' of additional leave on top of your 25 day annual leave allowance with extra leave for volunteering
pitchDays
Staff pitch days on the hallowed turf at Wembley Stadium, when the Grounds Team let us!
parking
Free lunches and parking at Wembley Stadium and St. George's Park
wellbeing
Specialist mental health and wellbeing support all season round
internalEvents
A host of internal events to connect with your colleagues and learn
discounts
A wide range of discounts on products and services through our benefits portal
pride
Employee Resource Groups, such as Ethnicity and Pride
pension
An employee contributory pension scheme
healthcare
Free private healthcare
tickets
Priority ticket access to exciting events at Wembley Stadium
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