Kent FA - Football Services Assistant
Vacancy description
Key Information
- Division:Grassroots Football
- Location:Kent FA
- Closing Date:22 February 2026
Kent FA is seeking a proactive and committed Football Services Assistant to join our team at an exciting moment for grassroots football in the county.
We are looking for someone who brings energy, professionalism and a genuine passion for supporting the game, working collaboratively with colleagues, volunteers and stakeholders across Kent. The successful candidate will play a key role in delivering both The FA National Game Strategy and the Kent FA Business Strategy, helping to ensure that football is safe, inclusive and well governed at every level.
Working closely with the Football Services Manager, you will support the smooth running of the Football Services department, acting as a primary point of contact for clubs, leagues and participants. From assisting with discipline processes and arranging hearings, to supporting affiliation, safeguarding compliance and the adoption of FA technology systems, you will be central to ensuring that the grassroots game operates efficiently and to the highest standards. You will also contribute to the administration of County Cups, representative teams and safeguarding programmes, helping to create positive experiences for everyone involved in football across Kent.
This is a rewarding and varied role, offering the chance to make a meaningful impact within a forward-thinking County FA. To thrive here, you will need to embody our core values and demonstrate your commitment, enthusiasm and professionalism throughout the recruitment process. Joining the Kent FA means becoming part of a team that is passionate about supporting the game and dedicated to delivering excellence for our football community.
Salary: £23,500 - £25,000
Hours per week: 35 hours per week. The Kent FA operates a hybrid working arrangement of 2 days per week in the office and 3 days at home.
Vacancy Type: 35 hours per week. The Kent FA currently has a hybrid working policy of two office days (Tuesday is the designated office day, plus one other) and three remote days. This arrangement may change due to business needs. The position also involves occasional evening and weekend work.
Key Responsibilities
- Support club and league officials with the discipline process and provide regulatory updates where necessary.
- Arrange disciplinary hearings and act as the secretary to commissions when required.
- Lead on disciplinary complaints surrounding participation under suspension, Football Debt Recovery and notice of approach.
- Support appeals and complaints in conjunction with the Football Services Manager where necessary.
- Support the affiliation of clubs and ensure safeguarding requirements are met.
- Assisting leagues in sanctioning and complying with standard code of rules.
- Provide the highest level of customer excellence to support volunteers across all FA Technology systems (FA Events, Platform For Football and Full-Time).
- Support with the processing and reconciliation of stakeholder financial transactions.
- Ensure that grassroots football is inclusive, diverse and reflective of local communities.
- Assist with the administration of County Cup competitions and cup finals programme
- Assist with the administration of representative teams.
- Provide administration support to safeguarding programmes, activities, events and communications.
- Collaborate with the Designated Safeguarding Officer in all matters involving under-18s and adults at risk within disciplinary processes, County Cup competitions and representative football.
- Collaborate with the Designated Safeguarding Officer to ensure the affiliation, sanctioning and registration processes are managed effectively and safeguarding requirements are met by clubs, leagues, coaches and referees.
- Contribute to ensuring that safeguarding and equality are embedded throughout the Kent FA and grassroots football.
- Execute tasks as required to meet the Kent FA's changing priorities.
What we are looking for
The successful candidate will hold GCSEs in English and Maths, with business administration experience an advantage. They will be highly organised, confident using Microsoft Office and able to work both independently and within a team. Strong communication skills, attention to detail and a commitment to excellent customer service are essential. They will bring knowledge of grassroots football governance, safeguarding, equality and the County FA landscape, with familiarity with The FA's National Game Strategy and experience working with volunteers considered beneficial.
What we can offer
- A great start to your career in football with the local governing body of the grassroots game here in the heart of the County.
- Opportunities to progress your career across the County FA Network throughout England and at The FA.
- Access to high-quality training, networking and personal development opportunities.
- A varied and exciting working life, where you'll learn about all aspects of grassroots football.
- Enhanced Holiday entitlement.
- Access to employee benefits including an employee experience and engagement platform, and employee assistance scheme.
Safeguarding
Kent FA is committed to safeguarding children and adults at risk. Due to the nature of this role, the successful candidate will be required to undertake a Disclosure and Barring Service [DBS] check through The FA DBS process. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according the nature of the role and the information provided.
About Kent FA
The Kent FA prides itself in being an innovative and forward-thinking organisation and these are exciting times as we embark on developing a new corporate strategy to reinforce the vision, and objectives moving forward for the next four years. The successful candidate for this role will be instrumental in helping the Kent FA to deliver this.
Application Process
To apply, complete the Application Form and Equality and Diversity Monitoring Form and return to Jobs@KentFA.com no later than midnight on Sunday 22nd February 2026. Applications received after deadline will only be considered in exceptional circumstances e.g. proof of posting indicates undue delay through no fault of the applicant.
Receipt of applications will not be acknowledged .
Shortlisted applicants will be contacted the week commencing Monday 23rd February 2026 communicating their interview date/time. Interviews will be held on Thursday 5th March 2026.
Application Documents
FULL Job Description and Person Specification
Equality and Diversity Monitoring Form
Equality and Diversity
Kent FA promotes inclusion and diversity and welcomes applications from everyone. If you have any requirements in relation to the recruitment or interview process, please include details on the application form.
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