Vacancy description
Key Information
- Salary:Competitive
- Division:St. George's Park Operations
- Location:National Football Centre, St George's Park
- Vacancy Type:Full-time, Permanent
- Closing Date:23 March 2025
Based at The Three Lions Yard at St George's Park, this role will be responsible for leading the delivery of team picking, packing, collecting and delivering assets for England Teams, around St George's Park site and for off-site events. Working closely with the SGP Logistics Manager this role will ensure that the Three Lions Yard functions efficiently and that World Class operations, standards and support are delivered.
What will you be doing?
- Managing a team of 3 Logistics Coordinators, lead on the day to day operation of the TLY Warehouse to ensure delivery of accurate picking and packing of kit, equipment, medical supplies and other items for all England Teams and events as requested and according to schedule.
- Working alongside the SGP Logistics Manager create annual workflow, prioritisation and scheduling plans.
- Responsibility for weekly staff rotas and resource allocation plans to ensure an effective operation is in place to meet stakeholder requirements, sometimes across a 7-day week.
- Support the SGP Logistics Manager in the creation of an open and honest culture that drives continuous improvements and allows the sharing of best practices in a ‘Centre of Excellence' environment.
- Supervise the goods in and goods out processes, ensuring accuracy and deadlines are met.
- Working alongside the SGP Logistics Manager, Chief Medical Officer, Medical Governance Lead and Pharmacist to manage the distribution and return of controlled medicines for use in elite sport.
- Working with the SGP Inventory Officer, review the requirement for match kit and place orders with our shirt printer in a timely manner.
- As required, support the SGP Inventory Officer to conduct quarterly reviews of the use of WMS assets, ensuring they are fit for purpose and develop efficiencies based on the frequency of use.
- Working with the SGP Inventory Officer, contribute to the delivery of the integration of the WMS into all other workstreams.
- Working with the SGP Inventory Officer, contribute to the management of the returns delivery process (reverse logistics) ensuring broken, damaged and items requiring attention are correctly stored ‘Red Tagged' and not put back into available stock.
- Liaising with the onsite cleaning and laundry operator, ensuring appropriate resource levels and processes are in place to deliver a swift turnaround of laundry assets to a World class level.
- Work with the SGP's FM Manager on facility management; maintenance, safety and servicing of the equipment and building.
- Work with the SGP Health and Safety Advisor to review, amend and update warehouse risk assessments and method statements, putting training and development solutions in place where required.
- Implement and manage processes to ensure TLY is compliant with Home Office regulations for the storage and management of Controlled Medicines.
- Working with the SGP Logistics Inventory Officer, responsibility for the delivery of venue inductions and TLY site visits.
- As required support with the day-to-day operation of the Three Lions Yard reception; receiving and inputting deliveries onto the Delivery Management System and guest/visitor meet and greet, print and handout access passes, and from time to time lead TLY venue inductions.
- Ensure the FA's Asset Disposal Policy is executed, assisting with appropriate disposal where redundant assets are identified.
- As required, deputise for SGP Logistics Manager.
- Executes additional tasks as required in order to meet FA Group's changing priorities.
- Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained.
- As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
Essential for the role:
- Minimum of 3 years' experience of managing a team and processes in a logistics/warehouse environment.
- Knowledge of H&S processes and procedures.
- Ability to implement, monitor and manage Key Performance Indicators.
- Ability to work to tight deadlines/outputs
- Ability to enhance processes and systems
- Knowledge of international distribution
- Strong verbal and written communication skills.
- Experience of managing a number of different internal and external stakeholder relationships.
- Experience of stock control.
- Proficient skills in Microsoft Office including Excel.
- Flexible approach to working hours / days including weekends
- Full, clean driving licence
Beneficial to have:
- Knowledge of Global Logistics compliance
- Experience in the implementation of technological advancements
- Project management skills
- Knowledge of storage regulations of Controlled Substances
- Experience of elite sport/high performance environments
What's in it for you?
We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
- Free, nutritious lunches, at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
ABOUT US
The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.
The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, and Women’s Adobe FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to inspire positive change through football.
Our game can tackle some of society’s core challenges. It can bring communities together, nationally and locally. It can be a platform for inclusion, ensuring there is a place for all. It can get people active and promote wellbeing often at a time when we need it most. With UEFA EURO 2028 – hosted in the UK and Ireland – on the horizon, we have an incredible opportunity to transform football across the country.
Now is the time to inspire positive change.
We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary.
Your contract with The FA will specify a fixed location of Wembley Stadium or St. George’s Park unless the role is advertised as a homebased contract. The contractual location of this role can be found at the top of this advert on our FA vacancy page.
THE PROCESS
We believe that assessment and selection should be robust, fair, and inclusive.
Following receipt of your application and the closing of the application process, you can expect a period of circa two weeks for us to thoroughly screen and shortlist, ahead of any next stage and interview.
Please note, we receive a high volume of applications so this can vary but we ensure that our assessor panel reviews all applications, and no use of automated screening or AI is used.
At an interview, we want to ensure that we see the best of you as an individual and increase our understanding of your skills and experience relevant to the demands of the role. It is very much a two-way process with importance placed on the candidate experience so that regardless of outcome, you feel valued, and treated fairly and hopefully have a positive experience.
No process is ever the same, but we would like to create an environment that is welcoming and ensures the experience is as enjoyable as possible.
We tailor our assessment and selection depending on the nature and demands of the role. The FA Resourcing Team will provide you with as much notice as possible about the process and the format of any interview will always be communicated to you in advance, including what to expect on the day and who you will be seeing.
We often receive a high volume of applications, and for certain roles, we will supplement your application, utilising our on-demand video interviewing platform. On-demand video interviews enable you to answer preset questions, in the comfort of your own home or office setting and at a convenient time for you, giving us greater insight into you as an individual and the skills and experience you might bring to the role and working at The FA.
We also utilise Microsoft Teams for virtual interviews and of course host you at our world class venues, Wembley Stadium and our National Football Centre, St. George’s Park.
GROUP STRATEGY
WE HAVE MOVED FOOTBALL FORWARD.
From 2020 - 2024, we have – in collaboration with our key partners – been able to deliver meaningful change across the game.
From winning our first major tournament in over 50 years to delivering thousands of high-quality pitches to the grassroots game.
BUT WE CAN’T STOP NOW - AND WE WON’T.
This new strategy is about doubling down. Our game can tackle some of society’s core challenges. It can bring communities together, nationally and locally.
It can be a platform for inclusion, ensuring there is a place for all. It can get people active and promote wellbeing often at a time when we need it most.
With UEFA EURO 2028 – hosted in the UK and Ireland – on the horizon, we have an incredible opportunity to transform football across the country.
NOW IS THE TIME TO INSPIRE POSITIVE CHANGE.
Our ultimate purpose is to ‘Inspire positive change through football’ – everything we do ultimately ladders up to this end goal.
The 2024-2028 strategy focuses on tackling four long-term strategic challenges that will fulfil this purpose and drive real change across the game, our ‘Game Changer’ objectives.
Underpinning these Game Changers are then four activities and approaches that will enable us to meet challenges head on, our ‘Drivers’.
EDI STRATEGY
Our equality, diversity and inclusion (EDI) strategy forms an integral part of our long-term commitment to using our influence across English football to create a game free from discrimination.
A GAME FREE FROM DISCRIMINATION
Our 2024 – 2028 strategy outlines three fundamental pillars for delivering a game free from discrimination – Boosting Representation, Driving Inclusion and Tackling Discrimination.
These pillars ensure that our work uniting communities, improving lives, and inspiring positive change on and off the pitch will remain a core priority for English football for years to come.
We are a diverse workplace, aspiring to represent football across the country. The FA actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of The FA’s commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
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