Cheshire FA are looking to recruit for a Head of Business Operations to lead on the day-to-day functioning of the County FA, as they continue our work on the 2024-28 Business Strategy, and key operational deliverables.

 The successful candidate will be able to work at a fast pace as part of the Senior Leadership Team in driving the strategic and operational direction of the County. You will also be a pro-active, dynamic and agile individual who is able to multi-task with a ‘can do' attitude and supportive approach, to ensure that the whole team at Cheshire FA is able to achieve maximum success throughout the course of the strategy.

Responsibilities

Business Operations

• To ensure the successful functioning of day-to-day Business Operations of the County FA.
• To work collaboratively with the Head of Facilities & Football Development and Football Development Manager on the operational delivery of Football Development and Facility matters.
• Establish a culture of customer excellence across the business.
• Support the CCFA Board, CEO and SLT in the timely and efficient discharging of their duties.
• Work collaboratively with the CCFA Board, CEO and SLT to produce a forward plan of meeting schedules which meet the needs of CCFA.
• Lead on the day-to-day safe opening of CCFA Offices, including meeting all necessary Health & Safety and legislative requirements.
• Have strategic oversight into the partnership between Cheshire FA and Sport Integrity Matters, ensuring day-to-day operations are functioning as required.
• Provide a clear work programme from the Football Administrators which supports all areas of the business.
• Prepare papers for Board Meetings.
• Minute-Taking for meetings across the organisation including the Board.

 Business Strategy

• To work collaboratively with the CEO, Head of Facilities & Football Development and Football Development Manager on the strategic delivery of Football Development and Facility matters.

Marketing & Communications

• Map out and implement the CCFA Marketing & Communications Calendar.
• Act as the lead point of contact with Oporto and eSports Media to ensure maximum effectiveness of the marketing provision of CCFA.

Business Development

• Create sustainable relationships with commercial partners.
• Develop opportunities for investment and sponsorship with partners.

Customer Excellence

• Foster and develop relationships with customers/clients to ensure customer satisfaction.
• Lead the successful implementation of CCFA's Freshdesk and Telephone System, maintaining high standards.

Safeguarding

• To act as the Deputy Designated Safeguarding Officer.
• As Deputy Designated Safeguarding Officer, support the Safeguarding Manager in ensuring CCFA is following all requirements of The FA Safeguarding 365.

Health & Safety

• In collaboration with the Facility Manager, monitor and manage the Health and Safety status of the company and facilities.
• In collaboration with the Facility Manager, ensure an appropriate maintenance schedule for the CCFA HQ is followed.

Other

To undertake any other duties that may reasonably be required by CCFA.

To Apply

Complete our Application Form by Clicking Here – you will be required to upload a copy of your CV in pdf format, as part of the application form.

 Closing Date

The closing date for applications is: Friday 8^th August 2025, 5pm.

Due to the volume of applications received for most roles, we may only be able to contact candidates if they are shortlisted for interview. If you do not hear from us within five days of the closing date, you should assume your application has not been successful. We aim to provide feedback to shortlisted candidates who are unsuccessful at interview. However, due to the volume of applications received for most roles, we will unfortunately not provide feedback to those candidates who are not shortlisted for interview.

Check out the full details of the role by reading our recruitment pack, by clicking here!

If you have any questions about the role, please contact Greg.McLean@CheshireFA.com for an informal discussion.